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Video Training Center Archived Webinars are arranged by Subject Web Seminar Overview. If you are going to attend or watch any of the skills webinars, PLEASE read this document first. Presentation Skills Don't Wear a Snow Suite to Hawaii Aired November 27, 2007, 10 AM Critical telephone presentation skills. Closing Don't Act Like You're Dying, You Will Aired Tuesday December 4,2007, 10 AM Keys to closing on the telephone. Communications You Don't Really Want to Buy, Do You? Aired Tuesday December 11,2007, 10 AM Telephone communication -- relationship skills The Better the Questions, The Better the Answers Aired Thursday December 27, 2007, 10 AM Questioning techniques and the additional importance of questions in telephone selling. Prospecting Little Known Secrets Cold Calling Aired Tuesday December 18,2007, 10 AM Telephone prospecting - business development Sales Tactics Mastering Time Management for TeleSales Aired Thursday January 3, 2008, 10 AM In this class we will discuss the most important aspects of time management for a telesales person. You will learn how to make yourself far more effective and efficient as well as some specific techniques for telephone sales. Time & Territory Management Selecting Call and Using Objectives Aired Thursday January 10, 2008, 10 AM One of the best ways to improve your calls is to select the right objectives. In this session we will discuss how to set sales call objectives. Inside Sales Management Rockets are Made from Little Parts Aired Wednesday December 5,2007, 10 AM Managing for outstanding performance. The Most Powerful Tool in Coaching Aired Thursday January 10, 2008, 11 AM An examination of the most powerful training and coaching method for inside sales. Location Web seminars are held at www.TeleSalesUniversity.tv Please come to the live events as not all the shows will be archived for public viewing. Please note you must use your Internet Explorer browser.        Register / Have Questions Let me help. For questions or to register for one of the classes please call. Telephone: 408-460-7178 Email: Question@telesalesuniversity.com If you want to learn how to sell on the telephone, or manage inside sales you're in the right place! Sales & Management Educational Quizzes On our www.penoyer.com web site. © 2007 Flyn L. Penoyer, Penoyer Communications, All Rights Reserved

Flyn L. Penoyer Webmaster, Webmaster@telesalesuniversity.com